If there are issues or concerns about our rental gear, you must inform us immediately so that we can correct the issue. We will always try to correct the issue. Refunds are issued based on the date the issue was reported.
PICK UP & RETURN FROM STORE IS ALWAYS AVAILABLE FOR NO ADDITIONAL CHARGE during store hours of Monday - Saturday from 9am to 6pm and Sunday from 10am to 4pm.
DELIVERY SERVICE AREA:
NAPLES, BONITA SPRINGS, MARCO ISLAND & ESTERO YEAR ROUND. WE ALSO DELIVER TO FORT MYERS & FORT MYERS BEACH FROM THE WEEK AFTER EASTER TO THE WEEK BEFORE THANKSGIVING ONLY.
EXTENDED STAY AND MONTHLY DISCOUNTS
QUALITY & CLEANLINESS
RESPONSIBILITY OF USE
PAYMENT, CHANGES & CANCELLATIONS
RETURNS & PURCHASE
Still have questions? Call us at 239-262-5904 or email us at NaplesBabyRentals@gmail.com
TERMS AND CONDITIONS:
Renter agrees to inspect and verify the functionality of the equipment upon receipt and to notify Twinkle Twinkle Little Store LLC (TTLS) of any damages, malfunctions, or missing components so that appropriate measures can be taken to repair and/or replace rental equipment. In the event that any rented equipment at any time during the rental period fails to function correctly, appears dangerous in any way, or customer does not know the correct operating procedure, customer shall immediately cease/stop use of the equipment and thereafter notify and make contact with TTLS for proper use instruction or to exchange the equipment or return the equipment. Any product defects are the sole responsibility of the manufacturer. Issues must be reported immediately and any refunds are prorated based on the date of the reported issue. All TTLS owned equipment is used at renter’s sole and absolute risk of loss or injury of every kind or nature. Customer assumes all responsibility for rented equipment while in renter’s possession. Renter agrees to indemnify and hold harmless TTLS and their owners, operators, employees and co-op participants from any claim arising from renter’s use, operation or possession of the rented equipment. TTLS will not be held responsible for any damage, property damage, injury or loss, including death, arising from the use of any rental equipment of the failure of the equipment to function as intended by the manufacturer. TTLS and its employees are not liable for any damage or injury even if they may have assisted with setup or installation of any rental gear. TTLS is not responsible for any damage caused to any home or property by rental gear during transportation or use, including but not limited to carpet, flooring, walls and door frames. Customer is responsible for complying with all state and local laws, regulations and rules of all property owners. Customer shall be liable for any loss, theft or damage of rental equipment. In the event the rental equipment shall become lost or damaged while in possession of customer, customer shall be liable to TTLS for all damages caused by the loss of equipment and customer hereby authorize TTLS to charge the customer for the cost of replacing or repairing the equipment in addition to any charges incurred for the rental of equipment, and whether the damage or loss was due to customer’s fault or not. Customer agrees to return all rented equipment to TTLS in the same condition customer received it. Failure to do so will result in a $25 fee for extra cleaning. Items must be ready for scheduled pickup time or return date. If rental equipment is not present or accessible for delivery or pickup, renter will be charged a $25 no-show fee, plus any additional daily rates in which the items are not returned. Each additional trip per my request will be charged a $25 trip fee. Cancellations made with less than 2 days notice will be charged a 1 day rental for all items plus any delivery fees. Customer agrees to indemnify, defend and hold harmless TTLS and it’s agents from any claims, liabilities (including negligence, tort and strict liabilities), expenses, including reasonable attorney’s fees, arising from or resulting from the manufacture, possession, condition, use, operation, handling, transportation and/or return of the rented equipment and or customer’s breach of any term/condition of this agreement. Option to decline: if you do not agree to the terms and conditions as set forth in this contract, you must not place an order or otherwise engage in any rental transaction with Twinkle Twinkle Little Store LLC.